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From Instant Gratification to Patient Rewards
Reshaping User Expectations and Building Engagement in a Barter-Based Marketplace.
SwappCycle being New entrant as a barter based pre-loved marketplace face its own set of unique challenges. One of the most significant hurdles lies in communicating concepts with a user base who are accustomed to the instant gratification model of traditional e-commerce platforms. Unlike the one-click purchases and expedited deliveries of Amazon and it's like, barter-based preloved platform SwappCycle introduces its own journey which involves waiting period, a dependence on other users' choices, and a different set of rewards and motivations other than normal shopping experience. This fundamental shift in the user journey necessitates a deep understanding of user psychology, motivations, and potential barriers to successful engagement.